Refund policy

Refund Policy for Courses and Masterclasses

At Julia Michaels Beauty Academy, we strive to provide exceptional education and training experiences. We understand that circumstances may arise where you need to cancel or request a refund for a course or masterclass. Please review our refund policy outlined below:

Cancellation and Refund Requests:

  • If you wish to cancel your enrollment in a course or masterclass, you must notify us in writing or via email within 14 days from the date of purchase.
  • Refund requests received after 14 days of purchase may be considered on a case-by-case basis, subject to review and approval.

Refund Eligibility:

  • Refunds are only applicable to the course or masterclass fee and do not include any non-refundable administrative charges or processing fees.
  • To be eligible for a refund, you must provide valid proof of purchase, such as a receipt or order confirmation.

Refund Process:

Once your refund request is received and approved, we will process the refund within a reasonable timeframe.
Refunds will be issued via the original payment method used during the enrollment process, unless otherwise agreed upon.

Non-Refundable Circumstances:

  • Please note that certain circumstances may deem your course or masterclass fee non-refundable. These circumstances include, but are not limited to:
  • Failure to attend or complete the course or masterclass.
  • Expired or unused course or masterclass access.
  • Violation of the terms and conditions or code of conduct.

Course or Masterclass Transfers:

In some cases, we may offer the option to transfer your enrollment to another available course or masterclass, subject to availability and approval. Additional fees or charges may apply.
We encourage you to carefully review the course or masterclass details, requirements, and syllabus before enrolling. If you have any questions or concerns regarding our refund policy, please contact our support team for further assistance.

Note: Julia Michaels Beauty Academy reserves the right to amend or modify this refund policy at any time. Any updates or changes will be communicated through our website or via email.